Born and raised in Indio, California, I didn't know very much about Mexican culture until I met my husband who is originally from Chihuahua, Mexico. We had two beautiful sons and decided to move to El Paso, TX to be closer to his family.
Once in El Paso, my kids and I were able to travel to Chihuahua and we fell in love. Going to the candy stores and seeing huge barrels of candy and snacks in flavors I had never heard of. In that moment I wanted to try everything LOL.
The experience I had in the Chihuahua candy store was the motivation behind opening my online shop. I would like to provide that same experience and taste of Mexico to everyone in the states. I hope that you can enjoy a little piece of Mexico as much as we do.
No, at the moment we only sell indivual products.
We are located and ship from El Paso, TX
We import our products from Chihuahua, Mexico.
100% Authentic Mexican Candy
Absolutely !!! All products are guaranteed fresh with long use by dates. Please note that dates printed on the package go by day/month/year.
Please Note: Mexican Candy Lady is not responsible for melting or other damage caused by heat exposure during shipping.
What you can do:
• Choose a faster shipping method for all treats that could melt or pop (chips, chocolate, gummies and jelly candy)
• Track your order to know when it has been delivered to shipping address.
• Please check weather conditions in your area.
Our standard processing time is 3-5 business days. Depending on the method you select at checkout, transit times can vary. Once your order ships you will receive a tracking number to the email provided at checkout. Listed below are normal transit times based on courier. Holiday season may impact transit time.
We use USPS First Class parcel service for any orders that are 16 oz or lighter. This option takes 2-5 business days to be delivered.. Unfortunately USPS does not allow parcels that are over a certain weight to use this service.
Flat Rate Shipping: $6.95
Shipping Process Time is 3-5 business day
Mexican Candy Lady is not responsible for any lost or stolen packages/ products. PLEASE MAKE SURE YOUR ADDRESS IS CORRECT BEFORE SUBMITTING YOUR ORDER. If you receive damaged product please email us within 7 business of receiving package, with a picture of the damaged product for possible replacement or refund.
Mexican Candy Lady is not responsible for returned packages due to incomplete addresses, wrong addresses, and/or if the delivery service is unable to deliver. A refund minus all shipping costs will be issued for returned packages.
You must provide a phone number in order to process your shipping label. If no phone is provided within 7 days, order will be cancelled.
We use USPS for international shipping. If you'd like to use a different carrier, please send us a message prior to placing your order. Arrival time can take anywhere between 2 to 6 weeks depending on your region.
All Customers outside of the U.S. are subject to customs/ duty fees from the post office upon delivery. This is completely out of our control and those fees are paid to customs directly. PLEASE NOTE: NON- US CUSTOMERS ARE RESPONSIBLE FOR ANY DUTY OR CUSTOMS FEES, WHICH MAY BE COLLECTED UPON THE DELIVERY OF YOUR PACKAGE.
Monday through Friday 8 am to 5 pm.
Please give us 24 to 48 hours to respond to email inquires.